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Client portal for dog walkers

Give clients one browser link for upcoming walks, invoices, dog details, holidays and messages without becoming a marketplace.

2 min read
The BearWalk client portal on a phone, branded as the walker's business: next confirmed walk, a balance-due card with pay-now button, the latest walk report and quick actions for holidays, messages and dog details
The portal carries your business name: clients deal with their walker, not a platform.

Walker-branded by default

The portal supports your business, not replace it. It opens under your business name, and clients feel they are dealing with their walker. BearWalk sits quietly underneath. One browser link, no app to download.

What clients can do

  • See upcoming walks and the latest walk report.
  • View invoices and pay by card or Direct Debit on the spot.
  • Record holidays, which pause walks and invoices automatically.
  • Keep dog details, vet info and preferences up to date.
  • Cancel a walk, with your cancellation policy and any fee shown before they confirm.
  • Message you, with the history kept in one place.

Fewer “how was it today?” texts

Self-service reduces admin while keeping the client relationship where it belongs: with the walker. The portal answers the routine questions (when is the next walk, what do I owe, how was Milo), so your message thread is left for the things that actually need you.

FAQ

Do clients need to download an app?

No. The portal is a secure browser link that works on any phone. No app store, no passwords to reset for you.

Will my clients feel like they've joined a platform?

No. The portal is branded as your business. The design rule is simple: the client sees the walker first and BearWalk second.